I had some really constructive suggestions to provide them with in order to avoid this in the future, but was not able to ascertain contact with them.
My grievance is, on March 8th. My luggage was delayed from Chicago, my spot was Dane County Airport Madison Wi. When it had arrived, it absolutely was shipped. Nevertheless, the baggage had been ruined and taped up. I known as in a very complaint without delay. I had been givin quite a few cellular phone numbers and also the firt 1 was just a recording to leave my phone and a person would get back to me.
I have attempted calling and was on for quarter-hour in order to be hung up on. I have sent 2 e-mails without any reply… I love your airline but making an attempt to possess a alter created so we do not reduce the many the money we spent on our flight mainly because we aren’t capable to really make it for the reason that my fiancés grandmother handed absent and we need to be below and may’t go away right now While using the funeral coming up through our scheduled trip. I have not been able to get any place and staying that I am a Vacation Agent, I realize that for instances such as this, Despite non-refundable tickets, the Airways may give a credit for partial or could even give credit history for the total volume to be used on foreseeable future vacation.
We boarded the airplane and there were two wonderful gentlemen attendants. They served a person spherical of beverages very quickly and never came back about and questioned if we would have liked anything else to drink.
Or even a spot to keep. 7 cell phone phone calls later on and visits with a rep from AA we lastly get a point out of we could possibly get you to the flight for the next day. BUT now where by are we going to keep or reservation is up and also have previously invested our family vacation cash.
We flew Just about inside of vision of the vacation spot, and afterwards the captain arrived on and claimed the technical concern was acting up, and as opposed to landing in which our spot was, they necessary to turn back again to get it serviced by people today that can basically do that.
I understand how hard airline workforce do the job. I have been a frequent flyer For the reason that America West days. I'm the very first to deliver the “task well done†Coupon codes to attendants on flights, and, I handle Anyone with utmost respect.
I am able to’t express that A great deal for your airport staff in Denver.My AA flight was delayed leaving Ohare and by the point I bought to Denver, the Frontier aircraft to which I were booked by Orbitz experienced left and see this website I missed my flight.
Are household would appriciate if some a single could Speak to us in regards of my fathers Loss of life benifits or his retirema.
When you took time to hire qualified individuals to operate on your Airways then Potentially you wouldn’t be within the economic wherewithal that you just’re going through. Possibly you wouldn’t have to regularly oversell your seats in order that travellers boycott your airline and use other much more respected and responsible organizations like Southwest or United.
I had a awful encounter applying American Airways! My gate was modified 6 instances and they had me working from gate to gate to miss my flight! Then was put on A further flight who’s gate was improved four occasions after that! The persons at gate were unpleasant and didn’t care! My flight was delayed resulting from servicing problems then I eventually get on plane and sit in my seat and my arm was scratched by an staff pushing the drink cart!
On landing in Roatan on Feb 14, I realized a bit of my baggage was continue to in Miami and they would have it over the plane on the next flight from Miami to Roatan, the next Saturday!
If I am able to do this, why can’t do this? Right here’s a recommendation. For the reason that brokers are not able to see USAIR, Why don't you give them usage of the world wide web so they can see readily available USAIR flights? There have been many USAIR flights that will have taken care of at least fifty percent of your people that needed to flights.
06/18/16 – Happen to be a faithful, Repeated flyer consumer for over thirty decades. I h ave in no way seen this sort of bad customer service and apathetic attitudes from AA employees. At this time sitting down at Miami Intercontinental, on a transparent sunny saturday early morning, traveling with 2 youthful youngsters endeavoring to reach Asheville with your Airways (file locator: WCEARA), but our flight to Charlotte was straight away delayed, resulting in us to overlook our flight to Asheville, all other flights are whole, we had been despatched Back again by way of security because your personnel in the gate couldn’t (or wouldn’t), help us (which was pleasurable), then had to operate again Prior to we could get for the ticket counter as the flight departure was bumped back up!